FAQs - General Information

Questions

Answers

What are your normal business days and hours?

Our normal business days include Monday through Friday, excluding U.S. national holidays that fall on these days. Our normal business hours are from 8:00 AM to 5:00 PM (Pacific Time).

Current Pacific Time is 9:17 AM – Monday .

What national and religious holidays do you observe?

At GreatBizTools we observe the following holidays:

  • New Year's Day (January 1)
  • Martin Luther King, Jr. Day (3rd Monday in January)
  • President's Day (3rd Monday in February)
  • Easter Sunday (varies, March 22 - April 25)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (1st Monday in September)
  • Columbus Day (2nd Monday in October)
  • Veterans Day (November 11)
  • Thanksgiving Day (4th Thursday in November)
  • Day after Thanksgiving
  • Christmas Eve Day (December 24)
  • Christmas Day (December 25)
  • New Year's Eve Day (December 31)

We are not open for business on these days.

Why can't I access certain parts of your website or perform certain functions?

You probably haven't been granted the privileges associated with these parts or functions. If you need to do or see certain things on our website, talk to your Supervising Administrator or Company Administrator about granting you the necessary privileges.

Your website doesn't allow me to do certain things that I was once able to do. What happened?

You won't be able to access certain parts of our website or perform certain functions if your privileges expire or if service fees are not paid. Please talk to your Company Administrator to resolve this issue.