Solving Problems

Assessment Features

Paper & Pencil Assessment Web-Based Assessment

"Solving Problems" is an employment test that measures the ability to solve work problems by applying established procedures and using logic (problem solving test). This skills test assesses logical and analytical skills required for solving routine problems. It predicts effectiveness in the areas of General Learning Ability, Problem Solving, Productivity / Efficiency, and Overall Effectiveness.

About This Assessment

Type of Assessment

Competency Dimension

Skill and Ability Test

Cognitive

Time Limit

Number of Items

10 min.

24 items

Predicts Effectiveness in These Areas

Examples of Using Skills & Abilities on the Job
  • General Learning Ability
  • Problem Solving
  • Productivity / Efficiency
  • Overall Efffectiveness
  • Organizing and prioritizing work tasks
  • Researching and analyzing problems
  • Applying troubleshooting techniques
  • Solving routine work problems
  • Resolving customer complaints

Recommended for These Jobs
  • Appliance / Equipment Repair Technician
  • Collection Representative
  • Communications System Installer
  • Compensation and Benefits Specialist
  • Computer Operator
  • Computer Support Specialist
  • Construction and Maintenance Dispatcher
  • Credit Specialist
  • Customer Correspondence Specialist
  • Customer Order Specialist
  • Customer Relations Specialist
  • Customer Service Representative
  • Damage Prevention Inspector
  • Damage Prevention Specialist
  • Damage Prevention Trainer
  • EEO/AA Specialist
  • Employee Safety Specialist
  • Equipment Repair Dispatcher
  • Executive Secretary / Administrative Assistant
  • Human Resources Generalist
  • Internet Specialist
  • Legal Assistant
  • Legal Secretary
  • Librarian
  • Secretary
  • Special Events / Meeting Administrator
  • Staffing Specialist
  • Training and Development Specialist
  • Underground Locating Dispatcher
  • Utilities Installer

Assessment Procedure

This assessment includes different procedures. Each procedure is followed by several problems. For each problem, individuals are provided information regarding a particular situation. Some of the information given for a situation may not be necessary for solving the problem. Individuals are asked to determine the best course of action to take, based on the established procedure and the specific situation.

Sample Problem(s)

Sample Problem for Solving Problems

)Online Test

Item

Price

Solving Problems

$2.00

The skills test above can be administered through WebAssess®, our online testing system. Our FREE registration gives you access to all of our web testing.

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Paper-Based Test

Product Sample Check out our product samples, which are generic and may not apply specifically to a given product.

Assessment Materials for Solving Problems

Item

Price

Quantity

Solving Problems

Pack of 25 assessments ($2.00 per assessment)

$50.00

Scoring Template Product Sample

Scoring template is reusable.

$20.00

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Assessment Results Profile Product Sample

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