Collection Rep WPQ - Full Version

Overview

This assessment contains various statements that describe how people may feel or think. Individuals are asked to indicate whether they agree or disagree with each statement. This personality-related device measures job-related characteristics, interests, and motivational tendencies required for successful performance in customer service jobs.

Item

Price

Customer Service Jobs WPQ - Full Version

$20.00

Tests are administered through WebAssess, our online testing system. To access our tests, please complete our free registration, which does not obligate you in any way to buy our products.

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About This Assessment

Type of Assessment

 

Personality Test

 

Time Limit

Number of Items

None (most people complete in 25 min.)

150 items

Predicts Effectiveness in These Areas

Scales Included (Scale Definitions)

  • General Learning Ability
  • Problem Solving
  • Productivity / Efficiency
  • Quality of Work
  • Teamwork / Co-Worker Relations
  • Organizational Commitment
  • Attendance
  • Customer Service Attitude
  • Industriousness
  • Organizational Commitment
  • Personal Accountability
  • Quality Orientation
  • Response Reliability
  • Sales Aptitude

Recommended for These Jobs

  • Customer Service Representative

Assessment Procedure

This assessment contains various statements that describe how people may feel or think. Individuals are asked to indicate whether they agree or disagree with each statement.