• What is the difference between a Company Account and an Administrator Account?
• How many administrators in an organization do you recommend to use WebAssess®, your online testing system?
• How are Administrator Accounts created?
• How easy is it to add administrators in an organization?
• What information is contained in an Administrator Account?
• What kind of information am I required to provide when I open an Administrator Account?
• Who is authorized to make changes to an Administrator Account?
• How do I make changes to my own Administrator Account?
• How many locations can be assigned to an Administrator Account?

What is the difference between a Company Account and an Administrator Account?

A Company Administrator, who opens a Company Account when he/she registers with us, is ultimately responsible for all business transactions between his/her organization and GreatBizTools.com. After a Company Account is created, other individuals besides the Company Administrator may be authorized to use our website and products. Each authorized user has an Administrator Account within the Company Account. Administrator Accounts help us to meet the unique needs of administrators. These accounts contain personal information, privileges, and preferences that we use to customize navigation and to communicate more effectively with our customers.

How many administrators in an organization do you recommend to use WebAssess®, your online testing system?

That depends on several factors, such as the size of your organization and the number of business locations. If your organization is small and has only one location, you may need only the Company Administrator. If your company is large and has many locations, you may want to authorize one administrator per location. You may also want to consider opening an Administrator Account for each division or department in your organization. Whatever your situation may be, create as many Administrator Accounts as necessary to meet your specific organizational needs.

How are Administrator Accounts created?

First, the Company Administrator or other authorized administrator in an organization initiates an Administrator Account. Then, the individual named in the account receives an email containing a link to our website for setting up the account. After the individual provides some information (e.g., user name, password, answers to challenge questions), the account is created and the individual becomes an "administrator" with certain privileges to use our website, products, and services.

How easy is it to add administrators in an organization?

If you have the privilege to add an administrator, login to your account and click on the Company Account tab at the top of the screen. Then click on Administrators in the navigation area on the left. Finally, click on Create New Administrator and provide the requested information.

What information is contained in an Administrator Account?

An Administrator Account includes an individual's contact information, security information, privileges assigned, and personal preferences.

What kind of information am I required to provide when I open an Administrator Account?

If your Company Administrator or other authorized administrator in your organization authorizes you to open an Administrator Account with us, you will need to provide the following information: user name, password, answers to two challenge questions, first and last name, job title, business address, applicable telephone numbers, email address, credit card information (if applicable).

Who is authorized to make changes to an Administrator Account?

You are authorized to make certain changes to your own Administrator Account. Unless you are authorized, you are not permitted to make any changes to the privileges you are assigned. The Company Administrator and other authorized individuals are allowed to make changes in your account, except in the areas of security and preferences.

How do I make changes to my own Administrator Account?

If you are making changes to your own Administrator Account, login to your account and click on the Administrator Account tab at the top of the screen. Then click on My Information in the navigation area on the left and make the desired revisions to your account.

How many locations can be assigned to an Administrator Account?

As many locations as you want. When you assign a location to a particular individual, it means that the administrator is authorized to use our assessment products and services at that location, according to the privileges that have been granted. In some cases it makes sense to assign more than one location to an administrator. Usually, however, assigning only one location per administrator makes the best sense.