FAQs - Website Privacy & Security



How do you protect the personally identifiable information that I provide to you on your website?

We apply widely used, recognized industry standards to safeguard the security, confidentiality, and integrity of your personally identifiable information. Our physical, technological, and administrative procedures help to protect your personally identifiable information against unauthorized access and disclosure, loss, and theft.

Exactly how do you use the personally identifiable information I provide to you?

You don't need to worry about your privacy being invaded because we do everything possible to protect confidential information. We never sell, lease, or rent your personally identifiable information to third parties for their marketing or advertising purposes. Basically, we use your personally identifiable information to customize your online experience, to process and deliver your orders, to deliver the services you request, and to communicate more effectively with you.

What does the TRUSTe Web Privacy Seal mean?

Since your privacy is so important to us, we have agreed to have our privacy practices reviewed for compliance by TRUSTe®, an independent, non-profit organization that certifies and monitors website privacy policies. You may verify that GreatBizTools, LLC is a licensee of the TRUSTe Privacy Program by clicking on the TRUSTe Web Privacy Seal, which is displayed on this page and on various pages of our website. Our TRUSTe Web Privacy Seal guarantees that: (1) our website adheres to TRUSTe's strict privacy principles, and (2) we comply with the TRUSTe dispute resolution process, which addresses complaints regarding members' website privacy policies.

What does the GeoTrust SSL Certificate mean?

We have ensured the legitimacy and safety of our website by asking GeoTrust, a major international Certification Authority, to confirm that we are a legally accountable organization, and that we use secured and encrypted links to our website. Just click on the GeoTrust logo to verify our identity and certification.

If I am not responsible for managing our Company Account, why do you need to know my email address?

We need this information from you in case we need to contact you by email in the future. As explained in the GBT Privacy Policy, we will contact you only when necessary or when you have given us your explicit consent.

After registering with you, why is it necessary to login with a user name and password?

To ensure that your personally identifiable information remains confidential, we require you to enter your user name and password every time you use a secured area on our website. This security measure allows us to identify you and to prevent unauthorized access to your personally identifiable information.

What are my responsibilities regarding security after registering with you?

If you register with us, you are responsible for maintaining the confidentiality of information that you provide us. You are also responsible for taking the proper security measures to prevent the unauthorized use of your account. Such practices include using a password that other people cannot easily guess, keeping your password secret, and closing your browser if you leave your computer unattended.

What are the requirements for creating a valid user name and password?

User names must contain at least three alphanumeric characters. Passwords must contain at least six alphanumeric characters, at least three different alphabetic characters (which are case-sensitive), and at least one numeric character. In addition, passwords cannot contain your first or last name, user name, or email address.

Why do you ask individuals to provide answers to two challenge questions?

If you ever forget your user name or password and ask us for this information in the future, we need to make sure that we are giving it to the right person. Providing answers to two challenge questions will protect your personally identifiable information against unauthorized access.

What should I do if I forget my user name or password?

During the login procedure, simply click on "I forgot my user name" or "I forgot my password." If you have forgotten both, be sure to request your user name first. If you have forgotten your user name or password, provide the requested information. We will email you your user name and a temporary password if required. After you login using your user name and temporary password, you will be asked to create a new password before you can access your account.