• Can I still use your website if I don't register with you?
• Why do I need to register with you if I want to use your products and services?
• What types of Company Accounts do you offer your customers and what differentiates these accounts?
• What kind of information is contained in a Company Account?
• What locations in a company are authorized to use GBT assessments?
• Who is allowed to close a Company Account in an organization?
• Why do you assign each of your customers to a "customer status group"?
• What are your customer status groups and what are the benefits they receive?
• What does it mean to be assigned to the "Trial" customer status group?

Can I still use your website if I don't register with you?

Yes. You may browse our website and use certain parts of it without register with us. You will need to register with us, however, if you want to order our products or use the secured areas of our website, such as WebAssess™, our online testing system.

Why do I need to register with you if I want to use your products and services?

We will need some information from you that will allow you to purchase our products and access WebAssess™, our online assessment system.

What types of Company Accounts do you offer your customers and what differentiates these accounts?

We offer customers three types of accounts: Standard, Membership, Licensed. We automatically assign you a "Standard" account when you register with us. A "Standard" account allows customers to purchase our products and fee-based services on an "as needed" basis. A "Membership" account allows customers to purchase our products on an "as needed" basis and to have unlimited access to selected fee-based services for a monthly or annual service fee. A "Licensed" account allows customers to have unlimited access to selected products and fee-based services for an annual license fee. These types of accounts afford flexibility and cost-savings to both large and small organizations with different needs. Please contact us if you are interested in either a Membership or Licensed account.

What kind of information is contained in a Company Account?

The Company Account includes information about your company, such as assessment locations and the names of authorized administrators. Information about your Company Administrator is also contained in the Company Account.

What locations in a company are authorized to use GBT assessments?

The Company Administrator selects assessment locations and the administrator(s) involved at these locations. The Company Administrator and other authorized administrators may add assessment locations and administrators at any time.

Who is allowed to close a Company Account in an organization?

The Company Administrator is the only person authorized to close a Company Account. Since no one else in an organization has this privilege, the Company Administrator must request to close the account.

Why do you assign each of your customers to a "customer status group"?

Since not all customers are alike, we want to be able to differentiate them, depending on important factors, such as their history with us. This gives us greater flexibility regarding the benefits we offer our customers. For example, it makes sense to reward long-term customers with bigger discounts.

What are your customer status groups and what are the benefits they receive?

We define our customer status groups and explain their benefits in the section, "Customer Status Groups," in the GBT Policies and Procedures.

What does it mean to be assigned to the "Trial" customer status group?

From time to time we may make promotional offers to certain companies to try our products and services free for a limited period of time. Organizations accepting this kind of promotional offer are considered to be "Trial" customers.